Your pillow will most likely feel different to that one you tried in store. Why?
The demonstration pillow you used may have had a few heads on it before you tried it out whereas your pillow is brand


Allow 4 to 6 weeks for the pillow to feel closer to the pillow you tried in the store.

A tip for purchasing pillows:

  • If you have tried a pillow that has been unpacked, ask the sales person how long this pillow has been on display. 
  • If you are going to purchase the pillow, ask to try the pillow before you walk out of the store

Comfort is subjective, and what is comfortable for some may be unbearable for others.  We understand this and will work through your problem with you.

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