A.H. Beard mattresses and pillows are manufactured using only new materials.
As with any other new products, there may be an initial smell when you first open or use the product. These smells are not harmful in any way and are usually from the packaging rather than the product itself.
We recommend opening windows, doors or using fans to provide proper ventilation to allow for the smell to dissipate. If you are sensitive to the smell we recommend unpacking the mattress and airing it prior to use. It may take a few days for the smell to fully dissipate.
Should you have any ongoing issues with your mattress or pillow please contact our customer care team who will be able to assist you further.