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A.H. Beard is committed to providing the highest quality products and service to our retail partners and consumers.  In keeping with this commitment to continuous improvement, we are pleased to announce the launch of A.H. Beard Connect – an online resource designed to improve the quality, speed and efficiency with which we resolve customer claims and enquiries.

A.H. Beard Connect gives our retail partners direct access to our system, providing visibility on service enquires and claims, so you are better able to assist your customers.

On A.H. Beard Connect you can:

  • Log new enquiries on behalf of your customers

  • View the complete activity history and status of all service claims

  • Add notes or comments to active cases to assist with faster resolution

  • Upload photos to support claims, helping us resolve issues more quickly.

If you need assistance logging in to A. H. Beard Connect please contact our Customer Care team. 

Australia - 1300 654 000
New Zealand - 0800 242 327

customercare@ahbeard.com

 

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