Please read the full A.H. Beard Guarantee, available by clicking here.
A.H. Beard have been setting the standard for quality bedding for over 120 years, however, in the unlikely event that a product fails to meet our high standards, A.H. Beard offers a guarantee to the original purchaser to repair the product against faulty workmanship and materials. The guarantee period for your product is indicated on the product law tag (production label) sewn into the head of the mattress or base. If the label has been damaged or removed, or the guarantee period is unclear, please contact A.H. Beard customer service for clarification.
To be able to make a claim under any of the guarantees you must keep your original proof of purchase invoice or receipt.
Rights under the Australian Consumer Law
The benefits given by the guarantee set out in the document are in addition to any other rights and remedies you may have under a law in relation to the goods to which the guarantee relates.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Rights under this guarantee
A.H. Beard gives to the original purchaser a guarantee on this product against defects in workmanship and materials. The guarantee period for your product is indicated on the product law tag (production label) sewn into the head of the mattress or base. If during the guarantee period from the date of your purchase of this product, a defect caused by faulty workmanship or materials appears, A.H. Beard will repair your mattress or base within a reasonable time after receiving your valid guarantee claim.